In this episode, we sit down with Captain John Walker of the Philadelphia Police Department to discuss his bold transition from operations to recruitment. Tasked with filling 1,200 vacancies, Walker took a data-driven, no-nonsense approach to fix what wasn’t working—cutting processing times, improving candidate communication, and shifting recruitment branding to reflect real officers. If your agency is stuck in outdated methods, Captain Walker’s story offers a playbook for modernizing and transforming police recruiting from the inside out.
How Philadelphia PD Transformed its Recruiting with Captain John Walker
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